Bronze | Get back on track fast

Your machine is in expert hands: you are guaranteed an accurate and quick diagnosis followed by swift intervention.

Twelve times faster recovery than with any on-site, scheduled intervention

You produce highly qualitative parts to tight delivery time-frames. If anything were to go wrong, your production output would be directly impacted in proportion to the length of interruption

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Distinctive services

Hotline

Free dedicated support by phone during local standard working days.

rConnect

Digital assistance tools including remote control and diagnostic, as well as smartphone messaging on machine status and job progress.

Speedy Access

Service request follow-up within 30 minutes and 1 hour call back as well as fast track scheduling for on-site intervention.

Services overview

Bronze Success Pack

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